Infinian Technology offers AMC Service, maintenance and Support for data center server equipment from OEMs like Dell, IBM and HP. We are capable of meeting stringent SLAs as per customer business needs, cost effectively.

Server AMC (Annual Maintenance Contract) Service is a crucial support agreement offered to ensure your servers run efficiently, securely, and with minimal downtime. Here’s everything you need to know:

Benefits of AMC Service and Support:

1. Reduced Downtime: By ensuring timely maintenance and quick resolution of issues, an AMC reduces the downtime of business-critical equipment, which is essential for maintaining productivity.
2. Cost Predictability: An AMC helps businesses avoid unexpected repair costs, providing a fixed budget for maintenance over the contract period.
3. Expert Support: Customers have access to expert technicians who are familiar with their systems, ensuring faster resolution of issues compared to ad-hoc or external service providers.
4. Long-Term Equipment Health: Preventive maintenance, which is a key aspect of AMCs, ensures that equipment runs efficiently and lasts longer, protecting the customer’s investment in hardware and software.
5. Business Continuity: For businesses reliant on IT infrastructure, AMC support ensures the continuity of services by minimizing the risk of system failures and mitigating their impact.
6. Focus on Core Activities: By outsourcing maintenance and support to a service provider, businesses can focus on their core operations without having to worry about IT management.

Server AMC (Annual Maintenance Contract) costs vary significantly, but for mid-range servers, you can expect costs to range from ₹10,000 to over ₹70,000 per year, with factors like server model, manufacturer (IBM, Dell, HP), the type of support (comprehensive with parts vs. non-comprehensive)

Server AMC (Annual Maintenance Contract) cost depends on multiple factors:

🔹 Key Factors That Decide AMC Cost

1. Type of Server – Entry-level (Tower servers), Rack servers, Blade servers, or High-end Enterprise servers.
2. Brand – HP, Dell, Lenovo, Cisco, IBM, etc.
3. Configuration – Processor, RAM, storage capacity, RAID, etc.
4. Coverage Level –
   • Basic (break-fix, phone/email support)
   • Comprehensive (includes spares + on-site support)
   • 24×7 with SLA (mission-critical support)
5. Location – Availability of service engineers in your city/region.
6. Contract Duration – 1 year, 3 years, or 5 years. Longer contracts often reduce yearly cost.

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🔹 Typical Price Range in India (Approx.)

• Entry-level Server (Dell T-series, HP ML series, Lenovo ST series): ₹8,000 – ₹15,000 per year
• Mid-range Rack Servers (Dell R series, HP DL series, Lenovo SR series): ₹15,000 – ₹40,000 per year
• High-end Enterprise Servers (Cisco UCS, IBM Power, HP Synergy, Dell PowerEdge High Config): ₹50,000 – ₹2,00,000+ per year

Comprehensive AMC (with spare parts) usually costs 25–40% higher than Non-Comprehensive (only service).

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🔹 Example Packages

• Non-Comprehensive AMC → Engineer visit + troubleshooting (parts charged extra).
• Comprehensive AMC → Includes engineer visit + spare parts replacement (HDD, RAM, SMPS, etc. – usually not covering physical damages like burns or misuse).
• Onsite SLA Options:
  • 8x5xNBD (Next Business Day response)
  • 24x7x4H (4-hour onsite response – premium cost).

Scope of AMC Service

Service Area	Included in AMC?
✅ Preventive Maintenance	Yes – Quarterly or Monthly
✅ Hardware Diagnostics	Yes
✅ On-site Engineer Visit	Yes (as per SLA)
✅ OS Level Support	Optional
✅ Part Replacement	Optional / Extra Cost
✅ Remote Support	Yes
✅ Backup & Storage Health	Yes (on request)

Infinian Technology provides Annual Maintenance Contract (AMC) services maintenance for servers from major OEMs like Dell, IBM, and HP, ensuring reliable performance, reduced downtime, and cost-effective support.

🛠 What Infinian Technology Offers

• Server AMC (Annual Maintenance Contract): Comprehensive Maintenance support agreement to keep servers running efficiently and securely.
• OEM Coverage: Specializes in Dell, IBM, and HP servers, plus Cisco routers and Check Point Quantum series for enterprises.
• SLAs (Service Level Agreements): Tailored to meet stringent business uptime requirements.
• Cost-effective solutions: Monitoring, repairing, and replacing failing hardware components without heavy infrastructure costs.

📊 Types of Server Maintenance Services

• Data Center Servers: AMC support for rack and blade servers used in enterprise environments.
• Tower Servers: Dedicated AMC for HPE tower servers, ensuring extended hardware life and reduced downtime.
• Network Equipment: Support for Cisco ASR routers and Check Point firewalls, covering mid to large enterprise setups.

⚡ Benefits of Infinian’s AMC Maintenance Services

• 24/7 monitoring to detect issues before they cause downtime.
• Hardware replacement for failed components.
• Extended server life through preventive maintenance.
• Reduced operational costs compared to ad-hoc repairs.
• Customizable contracts based on business size and needs.

Server maintenance costs typically range from ₹10,000 per year for basic AMC (Annual Maintenance Contract) services to several lakhs annually for enterprise-grade servers, depending on hardware type, service level agreements (SLAs), and whether you use on-premises or managed hosting.

💰 Typical Server Maintenance Costs

1. Annual Maintenance Contracts (AMC)

• HP ProLiant Servers AMC: Around ₹10,000 – ₹10,299 per year for standard maintenance, including free repairs and warranty extension.
• Discounts are often available for extended contracts.
• Covers preventive maintenance, hardware replacement, and 24/7 support.

Server preventive maintenance involves regular checks and updates to keep servers secure, reliable, and high-performing, reducing downtime and avoiding costly failures. It’s a proactive approach rather than waiting for issues to occur.

🛠 Key Preventive Maintenance Tasks

🔒 Security & Updates

• Apply patches and updates: Keep operating systems, firmware, and applications up to date.
• Rotate passwords: Regularly update admin and user credentials to reduce risk of breaches.
• Run vulnerability scans: Identify and fix security gaps before attackers exploit them.

📊 Monitoring & Performance

• 24/7 monitoring tools: Track CPU, memory, and disk usage to detect bottlenecks.
• Check event logs: Review system and application logs for unusual activity.
• Capacity planning: Monitor server resources to ensure they meet current and future demand.

💾 Data Protection

• Verify backups: Ensure backups are complete, recent, and restorable.
• Test disaster recovery plans: Simulate recovery scenarios to confirm readiness

⚙️ Hardware & Environment

• Inspect hardware: Check fans, power supplies, and drives for wear.
• Clean physical servers: Remove dust and ensure proper airflow.
• Monitor temperature and power: Prevent overheating and power fluctuations.

👥 User & Application Management

• Audit user accounts: Remove unused or outdated accounts.
• Fix broken links or applications: Prevent user frustration and downtime.
• Update antivirus/antimalware: Keep endpoint protection current.

📋 Example Preventive Maintenance Checklist

1. Verify backups.
2. Apply OS and firmware updates.
3. Review logs for errors.
4. Monitor CPU/memory/disk usage.
5. Run vulnerability scans.
6. Inspect hardware components.
7. Clean server environment.
8. Audit user accounts.
9. Test disaster recovery.
10. Update antivirus definitions

Server preventive maintenance costs in India typically start at around ₹10,000 per year for basic AMC (Annual Maintenance Contract) services and can go up to several lakhs annually for enterprise-grade servers, depending on hardware type, service levels, and vendor.

💰 Typical Cost Ranges

1. Annual Maintenance Contracts (AMC)

• HP ProLiant Servers AMC: ₹10,000 – ₹10,299 per year for standard preventive maintenance.
• Includes free repairs, warranty extension, and 24/7 tech support.
• Discounts available for extended contracts.

2. Enterprise AMC Services

• Providers like Infinian Technology offer AMC for Dell, IBM, and HP servers, plus Cisco routers and Check Point firewalls.
• Costs vary based on SLA requirements, number of servers, and enterprise scale.
• Enterprise-grade contracts often run into ₹1–5 lakhs annually for large data centers.

3. Hidden & Indirect Costs

• Hardware redundancy: Keeping spare servers for failover increases costs.
• Software licensing: Windows Server, database, and security tools add significant expenses.
• IT staff: Salaries for system admins or outsourced support.
• Energy & cooling: On-premises servers require power and cooling infrastructure.

📊 Cost Factors

• Server type: Tower servers are cheaper to maintain than rack or blade servers.
• Service level agreements (SLAs): Higher uptime guarantees increase costs.
• Geography: AMC providers in metro cities may charge more due to higher operating costs.
• Scope of coverage: Preventive maintenance may include hardware inspection, software patching, backup verification, and disaster recovery testing

⚡ Cost-Saving Tips

• Opt for AMC contracts to avoid unpredictable repair costs.
• Use cloud hosting for scalability and reduced infrastructure overhead.
• Consolidate workloads with virtualization to reduce the number of physical servers.
• Regularly audit server usage to avoid paying for unused capacity.

Infinian Technology Trusted Server Maintenance Company

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