Tata Cloud Telephony Service and Solution Provider in India – Bangalore, Chennai for Price/Cost and Tariff Plan Call: 9739091119

Tata Cloud Telephony Services are offered under the brand Smartflo by Tata Tele Business Services. It’s a robust cloud-based communication platform designed to modernize how businesses handle calls, messages, and customer interactions.

Benefits of Using Cloud Telephony Services from Tata Tele

Given that there is a huge customer base that your business deals with on a daily basis, it becomes difficult to manage all the calls without an automated solution. This is where our cloud telephony services in India come into play. Let’s have a look at some of the benefits that you can avail by using our cloud telephony services:

Cloud Telephony Services refer to a communication solution hosted in the cloud that enables businesses to make and receive calls, send messages, and manage various communication functions without the need for on-premises hardware like PBX systems. It uses VoIP (Voice over Internet Protocol) and internet-based technologies to deliver seamless connectivity.

Key Features of Cloud Telephony Services:

1. Virtual Phone Systems:
   • Replace traditional phone systems with internet-based solutions accessible from anywhere.
2. Multi-Channel Communication:
   • Supports voice, SMS, IVR (Interactive Voice Response), video conferencing, and email integration.
3. Hosted in the Cloud:
   • Managed by a third-party provider, reducing the need for maintenance and infrastructure.
4. Scalability:
   • Easily add or remove users, lines, or features as business needs change.
5. Geographical Independence:
   • Access services globally, enabling remote work and distributed teams.
6. Advanced Features:
   • Includes call recording, analytics, auto-attendant, voicemail-to-email, and CRM integrations.

Key Benefits Across Offerings

• Cost Savings: VoIP replaces traditional PSTN; usage-based pricing.
• Scalability & Flexibility: Quickly scale, support remote/hybrid teams.
• Integration Ready: APIs for CRM, MS Teams, Webex, third-party apps.
• Global Reach: Presence in India and ~48+ countries with toll numbers.
• Reliability & Compliance: High uptime SLAs, secure encryption, fraud detection, regulatory compliance (TRAI, GDPR, ISO/IEC)

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Tata SIP Trunking (Tata Communications Global SIP / Cloud Number Service)

Ideal for businesses with existing PBX systems:

• Starter Plan (10 channels): ₹3,500–₹5,000 per month + ₹1,000–₹2,000 call credit
• Business Plan (30 channels): ₹7,000–₹9,000/month + ₹2,500–₹4,000 call value
• Enterprise (60+ channels): ₹12,000–₹20,000+/month, with custom bundles
• Pay‑as‑you‑go options: ₹200–₹300 per channel, usage‑based billing
• Setup/installation: ₹1,000–₹2,500 one‑time; DID number block ₹500–₹1,000 per block; gateway or CLIP/CLIR activation also ₹500–₹20,000 depending on component.

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🧭 Summary Comparison

Solution	Pricing (₹ per user/month)	Best For
JAMVEE / ITS 500 Plan	₹500/user/month	Simple, all‑in‑one cloud calling
Smartflo / UCaaS	$20 (₹1,650)/user/month	UCaaS + contact center features
Tata SIP Trunking	₹350–₹600/channel/month	PBX-based infrastructure users

(₹ ~₹83 per USD at current rates; so $20 ≈ ₹1,650)

Tata Cloud Telephony solution, offered under the brand name Smartflo by Tata Tele Business Services (TTBS). This solution is designed for businesses seeking scalable, cloud-based communication without the hassle of on-premises infrastructure.

☁️ What Is Tata Smartflo?

Smartflo is a Cloud Communication Suite that enables:

• Hosted contact center operations
• Virtual phone systems
• Omnichannel communication (voice, SMS, WhatsApp, email, video)
• CRM integration and real-time analytics

It’s ideal for customer support, sales teams, remote workforces, and businesses needing flexible call management.

💰 Tariff Plan Overview (Indicative)

Tata doesn’t publish fixed public pricing, as plans are customized based on:

Component	Typical Range (INR)	Notes
Monthly Subscription	₹1,500 – ₹5,000 per user	Based on features, channels, and usage
Toll-Free Numbers	₹3,000 – ₹7,000/month	Includes call charges and setup
Click-to-Call API	₹0.20 – ₹0.50 per call	Usage-based
Missed Call Services	₹1,000 – ₹3,000/month	Includes dashboard access
IVR Setup	₹5,000 – ₹15,000 (one-time)	Customizable call flows
Call Recording & Storage	₹500 – ₹2,000/month	Based on retention period

These are approximate figures and vary by business size, call volume, and integration needs.

📦 Key Features

• Hosted Call Connect: No hardware needed
• Intelligent Call Routing: Based on skill, location, or time
• Real-Time Monitoring: Agent performance and call quality
• CRM Integration: Salesforce, Zoho, Freshdesk, etc.
• Analytics Dashboard: Call logs, conversion tracking
• 24/7 Support: Dedicated account managers

📞 How to Get a Quote

To get a customized tariff plan, you can:

• Visit Smartflo’s official page
• Explore Tata Cloud Telephony service providers
• Call Tata Tele Business Services at 9739091119 for a tailored consultation