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Infinian Technology offers Annual Maintenance Contract (AMC) Service and Support for Dell PowerEdge Rack Server in Bangalore and Chennai. We are capable of meeting stringent SLAs as per customer business needs, cost effectively. For Quote Price/Cost Call: 9739091119

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Are you looking for an Annual Maintenance Contract (AMC) for a Dell PowerEdge Rack Server, or do you need information about what an AMC typically covers?

Dell PowerEdge R740 Server
Dell PowerEdge R740xd Server
Dell PowerEdge R640 Server
Dell PowerEdge R540 Server
Dell PowerEdge R440 Server
Dell PowerEdge R340 Server
Dell PowerEdge R240 Server
Dell PowerEdge R840 Server
Dell PowerEdge R940 Server
Dell PowerEdge R230 Server

Dell PowerEdge R330 Server
Dell PowerEdge R430 Server
Dell PowerEdge R530 Server
Dell PowerEdge R620 Server
Dell PowerEdge R630 Server
Dell PowerEdge R730 Server
Dell PowerEdge R730xd Server
Dell PowerEdge R830 Server
Dell PowerEdge R920 Server
Dell PowerEdge R930 Server

Dell PowerEdge Rack Server refers to a series of servers designed and manufactured by Dell for enterprise and data center use. These servers are typically housed in rack-mounted chassis, which makes them ideal for environments where space efficiency is a priority, like server rooms and data centers.

AMC ensures that your Dell PowerEdge rack servers (R-series like R250, R550, R650, R750, R760, etc.) are maintained with proactive support, minimizing downtime and extending hardware life.

Dell PowerEdge Rack Server AMC Overview

An AMC for a Dell PowerEdge server generally includes:


✅ Preventive Maintenance – Regular health checks, firmware updates, and hardware diagnostics.
✅ Break-Fix Support – Repair or replacement of faulty components.
✅ 24/7 Remote Support – Assistance with troubleshooting server issues.
✅ On-Site Support – Depending on the contract level, engineers may be dispatched for repairs.
✅ Performance Optimization – Ensuring the server runs efficiently with minimal downtime.

Options for AMC Services


🔹 Third-Party AMC – Cost-effective with flexible terms.
🔹 Customized AMC – Tailored services based on your specific business needs.

📊 Summary Table

Server ModelAMC Cost (₹/year)
R410, R510, R610, R710~₹10,000
R520, R620, R720 (incl. R720xd)~₹20,000
R430, R530, R630, R730 (incl. R730xd)~₹30,000
R620, R710 (alt. quote)₹10,000–13,000
R720 (alt. quote)₹20,000–23,000
R730 (alt. quote)₹30,000–34,000

🛡️ What These AMCs Typically Cover

  • 24/7 remote monitoring and priority call support
  • Preventive health checks, firmware and BIOS updates
  • Break-fix onsite repairs with OEM spare parts
  • Performance tuning and software support
  • Rapid response SLA in major Indian cities (Delhi, Mumbai, Bengaluru, etc.)

✅ Key Takeaways

  1. Older/lower-end rack servers (R410–R710) cost around ₹10k/year.
  2. Mid-tier models (R520/R620/R720) are ₹20k/year.
  3. High-end models (R730 family) are ₹30k/year, possibly rising to ₹34k with premium coverage.
  4. Minor pricing variations (~₹3–4k) occur depending on vendor and scope.

🛠️ Next Steps

  • Choose the model you have (e.g., R720 vs R730) to align expectations.
  • Confirm whether your preferred provider includes OEM parts and onsite SLA by checking upper-end pricing.
  • For multi-server setups or multi-year contracts, providers often offer discounts (i.e., long-term pricing closer to the low end of the range).

Dell PowerEdge Rack Server AMC (Annual Maintenance Contract) ensures your server hardware and software are proactively maintained, minimizing downtime and extending system life. Here’s a detailed Q&A to help you understand what it covers and how it works:

  • Preventive maintenance (e.g., firmware updates, health checks)
  • Breakdown support (onsite or remote)
  • Hardware replacement (if covered)
  • Performance optimization
  • RAID controller and storage diagnostics

 

Yes. Warranty covers manufacturing defects, while AMC includes preventive care, extended support, and optional upgrades beyond the warranty period.

AMC is available for most Dell PowerEdge Rack Servers, including:

  • R740, R750, R760
  • R6525, R6625 (AMD EPYC series)
  • Older models like R630, R730, etc.

Yes. Dell and third-party providers often offer custom AMC packages based on:

  • Number of servers
  • Type of workload
  • Required response time (e.g., 4-hour or next-business-day)

If using ERP like SAP, you can log AMC contracts as service agreements or outline agreements and set reminders for renewals.

Pricing varies by model, coverage level, and location. For example, a basic AMC for a mid-range server may start around ₹15,000–₹30,000/year in India.

AMC typically covers diagnostics and replacement of RAID controllers like the PERC H365i, including firmware management and troubleshooting

  • To avoid downtime in critical business systems.

  • To extend the life of servers beyond OEM warranty.

  • For predictable maintenance cost (no surprise repair bills).

  • To get priority support and faster parts replacement.

  • To maintain data center stability through preventive maintenance and firmware updates.

Approximate annual costs (for reference only):

Server ModelAMC TypeApprox. Cost (₹/year)
Dell R240 / R340Non-Comprehensive₹8,000 – ₹12,000
Dell R440 / R540Comprehensive₹15,000 – ₹25,000
Dell R640 / R740Comprehensive₹25,000 – ₹45,000
Dell R740xd / R750Comprehensive₹40,000 – ₹65,000
Dell R940+ EnterpriseComprehensive₹75,000 – ₹1,20,000+

(Cost varies by location, SLA level, and spare parts inclusion.)

Typical SLA options for Dell Server AMC include:

  • Response Time: 4 hours, 8 hours, or next business day.

  • Resolution Time: Within 24–48 hours (depending on fault).

  • Support Hours:

    • Standard: 9×5 (working hours, 5 days a week)

    • Premium: 24×7 (round-the-clock support)

  • Uptime Guarantee: 99%+ (with proactive monitoring).

✅ Covered Parts:

  • Motherboard, Processor, Memory (RAM)

  • Hard Drives / SSDs

  • Power Supply Units (PSU)

  • Cooling Fans

  • RAID Controllers

  • Network Interface Cards (NICs)

  • HBA / Storage Adapters

❌ Usually Not Covered (depends on vendor):

  • External storage units, UPS, peripherals

  • Accidental/physical damage, fire, or water damage

  • Upgrades or expansion components

  • Cleaning of server interior (dust removal).

  • Checking fan speeds, temperature, power supply voltage.

  • Firmware & BIOS update to latest Dell versions.

  • RAID & storage health check.

  • Event log & error log analysis.

  • Backup verification and OS patch checks.

  • Load & performance testing report.

You can get Dell AMC from:

  • Infinian Technology Pvt Ltd

  • Contact: 9739091119

  • Email: sales@infinian.net

  • Once the server audit & serial verification are completed, AMC activation typically takes 3–7 business days.

  • Comprehensive plans may require a health check before contract finalization.

✅ Checklist:

  • SLA response & resolution times clearly mentioned.

  • Parts coverage list (in writing).

  • OEM-certified or genuine spares assurance.

  • Engineer qualification (Dell-certified).

  • Escalation matrix and NOC contact details.

  • Preventive maintenance schedule (quarterly or biannual).

  • Renewal and exit terms.

You can contact: 9739091119