Infinian Technology offers Dell PowerEdge Rack Server Maintenance Service (AMC) is designed to keep enterprise servers operating at peak efficiency with proactive monitoring, preventive care, and timely support. By ensuring regular maintenance, organizations can reduce downtime, extend hardware lifecycle, and maintain secure, high-performance IT infrastructure. With structured service levels and expert support, the AMC provides peace of mind for businesses relying on Dell PowerEdge Rack Servers to power mission-critical operations. For Quote Price/Cost Call: 9739091119
PowerEdge Rack Server Maintenance Service (AMC)
Infinian Technology Pvt Ltd Provides Dell PowerEdge Rack Server Maintenance Service (AMC) is essential for businesses that rely on uninterrupted server performance. With a structured Annual Maintenance Contract, organizations can prevent unexpected downtime, reduce repair costs, and extend the lifespan of their IT infrastructure.
What is Dell PowerEdge Rack Server Maintenance Service (AMC)?
Dell PowerEdge Rack Server Maintenance Service (AMC) is a comprehensive support plan designed to maintain, monitor, and repair Dell rack servers after or beyond warranty. It ensures that hardware components, firmware, storage systems, and overall server health remain optimized throughout the year.
Moreover, this service helps businesses maintain operational efficiency without worrying about sudden hardware failures.
Key Features of Dell PowerEdge Rack Server Maintenance Service (AMC)
- Preventive maintenance visits (Quarterly/Half-Yearly)
- Server diagnostics and health checks
- RAID and storage monitoring
- Firmware and BIOS updates
- Power supply and cooling system inspection
- 24/7 remote and onsite technical support
- SLA-based response time
As a result, businesses experience improved server stability and reduced risk of system crashes.
Types of Dell PowerEdge Rack Server AMC Plans
1. Comprehensive AMC
Covers spare parts and service charges. Therefore, businesses benefit from complete hardware protection without additional part costs.
2. Non-Comprehensive AMC
Covers labor and service support only. However, spare parts are billed separately, making it a cost-effective option for budget-conscious organizations.
Benefits of Dell PowerEdge Rack Server Maintenance Service (AMC)
- Reduced downtime and business interruption
- Faster issue resolution
- Extended server lifespan
- Cost predictability with annual contracts
- Improved data security and performance
In addition, proactive monitoring ensures potential issues are identified before they become major problems.
Models Covered Under AMC
- Dell PowerEdge R250
- Dell PowerEdge R350
- Dell PowerEdge R450
- Dell PowerEdge R550
- Dell PowerEdge R650
- Dell PowerEdge R750
The Dell PowerEdge Rack Server Maintenance Service (AMC) can be customized based on the server model, configuration, and business requirements.
Why Choose Our Dell PowerEdge Rack Server Maintenance Service (AMC)?
We provide certified engineers, genuine spare parts, and fast response times. Furthermore, our AMC plans are tailored to suit small businesses as well as enterprise environments. Consequently, organizations gain reliable, long-term server support.
Conclusion
Choosing Dell PowerEdge Rack Server Maintenance Service (AMC) ensures your rack servers operate efficiently and securely throughout the year. With proactive maintenance, expert technical support, and flexible contract options, businesses can focus on growth while we handle their server reliability.
Dell PowerEdge Rack Server Maintenance Service (AMC)
- Dell PowerEdge Rack Server Maintenance Service (AMC) ensures enterprise servers remain reliable and secure through proactive monitoring.
- Moreover, it provides preventive and corrective maintenance to minimize downtime and extend hardware lifecycle.
- In addition, firmware updates, patch management, and performance tuning keep systems optimized for demanding workloads.
- However, unlike ad-hoc support, AMC offers structured service levels with guaranteed response times.
- Consequently, organizations benefit from improved efficiency, reduced operational costs, and enhanced resilience.
- Ultimately, Dell PowerEdge Rack Server Maintenance Service (AMC) delivers peace of mind by safeguarding mission-critical IT infrastructure.
What does Dell PowerEdge AMC typically include?
- Preventive maintenance (e.g., firmware updates, health checks)
- Breakdown support (onsite or remote)
- Hardware replacement (if covered)
- Performance optimization
- RAID controller and storage diagnostics
Is AMC different from Dell’s standard warranty?
Yes. Warranty covers manufacturing defects, while AMC includes preventive care, extended support, and optional upgrades beyond the warranty period.
Which models are covered under AMC?
AMC is available for most Dell PowerEdge Rack Servers, including:
- R740, R750, R760
- R6525, R6625 (AMD EPYC series)
- Older models like R630, R730, etc.
Can I customize the Server AMC plan?
Yes. Dell and third-party providers often offer custom AMC packages based on:
- Number of servers
- Type of workload
- Required response time (e.g., 4-hour or next-business-day)
How do I track Server AMC contracts in my system?
If using ERP like SAP, you can log AMC contracts as service agreements or outline agreements and set reminders for renewals.
What’s the cost of AMC for Dell PowerEdge servers?
Pricing varies by model, coverage level, and location. For example, a basic AMC for a mid-range server may start around ₹15,000–₹30,000/year in India.
What happens if a RAID controller fails in server amc?
AMC typically covers diagnostics and replacement of RAID controllers like the PERC H365i, including firmware management and troubleshooting
Why do businesses need a Dell Server AMC?
To avoid downtime in critical business systems.
To extend the life of servers beyond OEM warranty.
For predictable maintenance cost (no surprise repair bills).
To get priority support and faster parts replacement.
To maintain data center stability through preventive maintenance and firmware updates.
What is the typical cost of Dell PowerEdge AMC in India?
Approximate annual costs (for reference only):
| Server Model | AMC Type | Approx. Cost (₹/year) |
|---|---|---|
| Dell R240 / R340 | Non-Comprehensive | ₹8,000 – ₹12,000 |
| Dell R440 / R540 | Comprehensive | ₹15,000 – ₹25,000 |
| Dell R640 / R740 | Comprehensive | ₹25,000 – ₹45,000 |
| Dell R740xd / R750 | Comprehensive | ₹40,000 – ₹65,000 |
| Dell R940+ Enterprise | Comprehensive | ₹75,000 – ₹1,20,000+ |
(Cost varies by location, SLA level, and spare parts inclusion.)
What are the SLA (Service Level Agreement) options in Server amc?
Typical SLA options for Dell Server AMC include:
Response Time: 4 hours, 8 hours, or next business day.
Resolution Time: Within 24–48 hours (depending on fault).
Support Hours:
Standard: 9×5 (working hours, 5 days a week)
Premium: 24×7 (round-the-clock support)
Uptime Guarantee: 99%+ (with proactive monitoring).
What parts are usually covered under Comprehensive AMC?
✅ Covered Parts:
Motherboard, Processor, Memory (RAM)
Hard Drives / SSDs
Power Supply Units (PSU)
Cooling Fans
RAID Controllers
Network Interface Cards (NICs)
HBA / Storage Adapters
❌ Usually Not Covered (depends on vendor):
External storage units, UPS, peripherals
Accidental/physical damage, fire, or water damage
Upgrades or expansion components
What preventive maintenance activities are done under Dell Server AMC?
Cleaning of server interior (dust removal).
Checking fan speeds, temperature, power supply voltage.
Firmware & BIOS update to latest Dell versions.
RAID & storage health check.
Event log & error log analysis.
Backup verification and OS patch checks.
Load & performance testing report.
Who provides Dell Server AMC in India?
You can get Dell AMC from:
Infinian Technology Pvt Ltd
Contact: 9739091119
Email: sales@infinian.net
How long does it take to activate server AMC support?
Once the server audit & serial verification are completed, AMC activation typically takes 3–7 business days.
Comprehensive plans may require a health check before contract finalization.
What should you verify before signing a Dell Server AMC?
✅ Checklist:
SLA response & resolution times clearly mentioned.
Parts coverage list (in writing).
OEM-certified or genuine spares assurance.
Engineer qualification (Dell-certified).
Escalation matrix and NOC contact details.
Preventive maintenance schedule (quarterly or biannual).
Renewal and exit terms.
How to get a Dell Server AMC quote?
You can contact: 9739091119
PowerEdge Rack Server Maintenance Service (AMC)
Dell PowerEdge Rack Server Maintenance Service (AMC) ensures continuous server performance. It protects critical IT infrastructure from unexpected failures. It reduces downtime and operational disruption. It extends the lifespan of rack servers. It provides predictable annual maintenance costs.
Dell PowerEdge Rack Server Maintenance Service (AMC) includes preventive maintenance visits. It covers hardware diagnostics and health checks. It monitors RAID and storage performance. It updates firmware and BIOS versions. It inspects power supplies and cooling systems. It identifies potential risks before they cause major issues.
Dell PowerEdge Rack Server Maintenance Service (AMC) offers comprehensive and non-comprehensive plans. It includes spare parts and labor under comprehensive coverage. It provides service-only support under non-comprehensive coverage. It supports servers beyond warranty. It ensures faster issue resolution through SLA-based response times.
Dell PowerEdge Rack Server Maintenance Service (AMC) supports various rack server models. It covers entry-level, mid-range, and enterprise servers. It adapts to business-specific requirements. It delivers 24/7 remote and onsite assistance. It improves overall system stability and reliability.
Dell PowerEdge Rack Server Maintenance Service (AMC) strengthens business continuity. It enhances server performance and security. It minimizes unexpected repair expenses. It ensures reliable infrastructure support throughout the year.
