Infinian Technology offers Annual Maintenance Contract (AMC) Service and Support for HPE Tower Servers. We are capable of meeting stringent SLAs as per customer business needs, cost effectively. For Quote Price/Cost Call: 9739091119
HPE Tower Servers (AMC) Service
Tower server has good scalability, many slots, and a wide range of applications, which can meet common server application requirements. Select the most suitable one for your need now.
HPE ProLiant ML350 Gen9/10 Servers
HPE ProLiant ML110 Gen9/10 Servers
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Annual Maintenance Contract (AMC) for your HPE Tower Servers? Here’s what an AMC typically includes for high-performance enterprise servers like the HPE Tower Servers:
HPE Tower Servers AMC Coverage
Preventive Maintenance – Regular hardware diagnostics, firmware updates, and performance tuning.
Break-Fix Support – Repair and replacement of faulty components (CPU, RAM, storage, RAID controllers, etc.).
24/7 Remote Support – Troubleshooting assistance via phone, email, or chat.
On-Site Support – Engineer visits for physical repairs (depending on the contract type).
Performance Optimization – Ensuring server uptime and efficiency.
Security Patches & Updates – Keeping your system up to date with the latest firmware and security patches.
Types of AMC Services for HPE Tower Servers
Third-Party AMC – Cost-effective and customizable contracts from independent service providers.
Custom AMC Plans – Tailored SLAs (Service Level Agreements) based on business needs (e.g., priority response times, 24×7 support).
📊 Estimated Pricing Guide
| HPE Tower Model | Estimated AMC Cost (₹/year) |
|---|---|
| ML30 Gen9/10, ML110 Gen9/10 | ₹10,000 – 15,000 |
| ML350 Gen9/10 | ₹15,000 – 25,000 |
| High-end ML350 variants (densest) | ₹20,000 – 30,000+ |
Prices can vary based on CPU/RAM/storage configuration, support scope, SLA uptime, and location.
💡 Cost Influencers
- Server complexity – More cores, drives, RAID, etc., increase costs.
- Support coverage – On-site vs. remote-only, parts included, response time SLAs.
- Geographic reach – Coverage in metros is typically included; remote areas may incur travel charges.
- Contract terms – Multi‑year or multi‑server deals often attract discounts.
✅ Recommendations
- Identify your exact tower model and spec (e.g., ML350 Gen10 with dual CPUs vs ML30 with single CPU).
- Request quotes from reputable third-party providers (e.g., Infinian) and authorised resellers.
- Clarify SLA scope, parts coverage, response times, emergency support, and location specifics.
- Consider multi‑year deals to reduce the per-annum cost.
HPE Tower Server AMC (Annual Maintenance Contract) provides comprehensive support for HPE’s entry-level and mid-range tower servers, ensuring reliable performance, reduced downtime, and extended hardware life. Here’s a detailed Q&A to guide you:
Which HPE Tower Server models are covered under AMC?
AMC is available for:
- HPE ProLiant ML30 Gen10
- HPE ProLiant ML110 Gen10
- HPE ProLiant ML350 Gen10 These servers are commonly used in SMBs for file sharing, backup, and light virtualization.
What’s the cost of AMC for HPE Tower Servers?
Pricing depends on model, location, and coverage. In India, basic AMC for a ProLiant ML110 or ML350 may start around ₹15,000–₹35,000/year.
Why is procuring an AMC for an HPE tower server important?
Tower servers (e.g., HPE ProLiant ML110, ML30, ML350) are often used for key business functions—branch-office servers, SMB backbone, departmental applications. Their failure can cause significant disruption.
After the standard warranty ends, failure risk goes up and repair cost becomes unpredictable — an AMC brings cost-predictability.
Preventive maintenance under AMC helps catch issues (faulty fans, power supplies, storage drives) before they cause downtime; many AMC providers list this as a feature.
For your consulting agenda: this fits with your “system audit” and “upgrade & support” services—an AMC is part of lifecycle management of server hardware.
What typical services are included under an AMC for HPE tower servers?
Services vary by contract tier, but typically include:
Preventive Maintenance: Periodic (quarterly/bi-annual) site visits; cleaning, firmware/BIOS/driver updates; health checks of server components.
Break-Fix Support: On-site or remote diagnosis of hardware failures; replacement of failed components (if included) such as power supply, fans, memory, storage drives.
Remote Monitoring/Support: Some level of remote help-desk or remote access for troubleshooting.
Spares Coverage: In “comprehensive” AMC contracts, genuine parts or OEM certified parts are covered.
SLA Commitments: Defined response times (4-6 hours, 24 hours, etc), uptime expectations, engineer visit commitments.
Reporting/Documentation: Maintenance records, incident logs, health reports.
What types or levels of AMC contracts exist for HPE tower servers?
Contracts usually vary by three main axes: spare-parts coverage, support hours/SLA, and contract duration. Typical types:
Non-Comprehensive AMC: Labour and support only; spare parts cost borne separately by client.
Comprehensive AMC: Labour + parts + full support. Best for mission-critical servers.
SLA Tiers: For example:
Standard: 9×5 support, engineer next business day.
Premium: 24×7 support, engineer within 4-6 hours. Some providers list 2-4 hours.
Duration/Multi-year: Some contracts are one year with renewal, some multi-year (which may provide cost benefits).
What factors influence the cost of an AMC for HPE tower servers?
Key cost influencers include:
Server model & configuration: Higher-end towers (dual CPUs, many drives, lots of RAM) cost more. For example, ML350 vs ML30 towers.
Scope of spares coverage: Inclusion of major components vs only minor parts.
SLA/Support level: Faster response/resolution, 24×7 support raise cost.
Location/site: Servers in remote or non-metro areas may incur higher travel/response cost.
Contract length: Multi-year vs single year; older server (end-of-warranty) may cost more.
Preventive visits frequency, remote monitoring capabilities, included reporting.
For instance: one provider lists for “HPE Tower Model ML30 / ML110 Gen9/10” an estimated AMC cost of ₹10,000 – 15,000/year, and for “ML350 Gen9/10” about ₹15,000 – 25,000/year in India.
