Infinian Technology Dealer, Distributor and Partner of Cisco Desk IP Phone 9800 Series in India – Bangalore and Chennai for Price/Cost Call: 9739091119
The Cisco Desk Phone 9800 Series is Cisco’s latest line of enterprise-grade desk phones, designed for modern hybrid work environments with advanced features like PhoneOS, video integration, and sustainability-focused design.
Models & Key Specs
(Data based on PhoneOS 3.3(1) minimum recommended firmware for optimal feature support)
| Model | Screen | Lines / Notes | Wi‑Fi/Bluetooth | KEM Support |
|---|---|---|---|---|
| 9841 | 3.5″ grayscale | 4 line keys | No | No |
| 9851 | 3.7″ color | 6 line keys | No | Yes (1 KEM) |
| 9861/NR | 5″ color (800×480) | 10 line keys | Yes (NR = no) | Yes (up to 3) |
| 9871/NR | 5″ touch color (1280×720) | Touch-only (32 lines) | Yes (NR = no) | Yes (up to 3) |
Wi‑Fi/Bluetooth and NFC (for Fast Sign-In) are available on 9861 and 9871 models (NR variants omit wireless features)
- PhoneOS Platform:
- Unified software for CUCM, Webex Calling, BroadWorks, and third-party platforms
- Simplifies deployment and management for IT teams
- AI Audio & Noise Removal:
- AI-powered noise suppression on all models
- Enhanced speaker design with bass-boosting acoustic enclosure
- Hot Desking & Desk Reservation:
- QR-code sign-in for shared workspaces
- Personalized access to calendar, contacts, and meetings
- Customizable Action Button:
- Configure for emergency alerts, paging, IT support, or multi-step workflows
- Security:
- Industry-first TPM 2.0 hardware
- TLS 1.3, Secure Boot, image authentication, and network access control
- One Button to Join:
- Seamless meeting access when registered to Webex Calling
🆕 What Is the Cisco Desk Phone 9800 Series?
The 9800 Series is Cisco’s newest portfolio of desk phones, launched to support flexible workspaces and seamless collaboration. It includes four phone models and one Key Expansion Module (KEM), all running on the newly introduced PhoneOS platform.
💼 Use Cases
- Corporate offices with hot-desking setups
- Remote and hybrid teams needing secure, high-quality voice and video
- Receptionists and call centers using KEM for high call volumes
- Emergency response teams leveraging built-in alert systems
What models are available in the Cisco IP Phone 9800 Series
- Cisco 9841
- – Entry-level with 4 lines, grayscale display, no wireless.
- Cisco 9851 – Mid-tier with 6 lines, color display, supports 1 Key Expansion Module (KEM).
- Cisco 9861 / 9861NR – Premium with 10 lines, 5″ color display, Wi-Fi/Bluetooth (NR = No Radio).
- Cisco 9871 / 9871NR – High-end with 32 lines, 5″ HD touchscreen, full wireless support.
Can I use Cisco Desk IP 9800 phones with third-party platforms like Zoom or Teams?
- No. The 9800 Series runs
PhoneOS
- , which is tightly integrated with Cisco Webex and RoomOS environments.
Do these Cisco Desk IP phones 9800 Series support Wi-Fi and Bluetooth?
- Yes, on
9861 and 9871
- models (except NR variants).
Cisco Desk IP Phone 9800 Series suitable for hot-desking or hybrid work?
- Absolutely. The 9800 Series supports
desk reservations meeting integration NFC tap-to-login
- .