Infinian Technology offers Annual Maintenance Contract (AMC) Service and Support for HPE ProLiant DL120 Gen9/10/11/12 Servers. We are capable of meeting stringent SLAs as per customer business needs, cost effectively. For Quote Price/Cost Call: 9739091119

A Comprehensive AMC (Annual Maintenance Contract) for HPE ProLiant DL120 Gen9/10/11/12 Servers typically includes end-to-end support, preventive maintenance, and replacement coverage to ensure optimal server uptime and performance. Here’s a detailed breakdown:

The HPE ProLiant DL120 Gen9/10/11/12 is a 1U, single-socket rack server designed for lightweight enterprise workloads, offering a balance between performance, scalability, and affordability. It’s ideal for entry-level virtualization, file/print services, web hosting, and edge computing.

Below is a detailed technical overview of the DL120 Gen9/10/11/12 server, followed by a comprehensive AMC (Annual Maintenance Contract) plan tailored to ensure long-term reliability.

AMC (Annual Maintenance Contract) – DL120 Gen9/10/11/12

✅ What’s Covered in AMC

1. Preventive Maintenance

• Onsite visits (quarterly/semi-annual)
• iLO log review and diagnostics
• System cleaning (dust, airflow, fans)
• Firmware/BIOS/RAID updates
• Physical inspection of PSU, drives, memory

2. Corrective Maintenance

• Unlimited fault visits
• Fault isolation using HPE Insight Diagnostics/iLO logs
• Free replacement of failed hardware, including:
  • CPU, RAM, HDD/SSD
  • RAID card, NIC, motherboard
  • Fans, PSU (if redundant), backplane

3. Service Level Options

4. Remote Monitoring

• HPE iLO alerts setup
• SNMP integration with 3rd-party tools (Nagios, Zabbix, etc.)
• Remote assistance for diagnostics and reboots

5. Reporting & Documentation

• Maintenance checklist reports
• Incident ticket logs
• SLA compliance summary
• Asset inventory for audit readiness