Infinian Technology offers Annual Maintenance Contract (AMC) Service and Support for HPE ProLiant DL160 Gen9/10/11/12 Servers. We are capable of meeting stringent SLAs as per customer business needs, cost effectively. For Quote Price/Cost Call: 9739091119
A Comprehensive AMC (Annual Maintenance Contract) for HPE ProLiant DL160 Gen9/10/11/12 Servers typically includes end-to-end support, preventive maintenance, and replacement coverage to ensure optimal server uptime and performance. Here’s a detailed breakdown:

The HPE ProLiant DL160 Gen9 / Gen10 is a 1U dual-socket rack server built for cost-effective performance and scalability, ideal for SMBs, startups, and edge computing environments. It balances compute density and affordability—typically used in workloads like web hosting, virtualization, backup servers, and lightweight database applications.
Here’s a detailed technical overview of the DL160 and a breakdown of a Comprehensive AMC (Annual Maintenance Contract) plan.
Comprehensive AMC Coverage for HPE DL160 Servers
✅ AMC Scope & Coverage
1. Preventive Maintenance
- Quarterly or half-yearly service visits
- System inspection and log analysis via iLO
- BIOS and firmware update assistance
- Dust removal and fan health checks
- RAID health and storage performance checks
2. Breakdown (Corrective) Maintenance
- Unlimited fault calls
- Onsite diagnosis using HPE Insight Diagnostics / iLO logs
- Free replacement of critical parts:
- CPU, RAM, HDD/SSD
- RAID controllers, PSU, fans
- Motherboard (if available for Gen9)
3. SLA Options
SLA Tier | Support Window | Response Time | Resolution Time | Spare Parts Included |
---|---|---|---|---|
Basic | 9×5 | 4–8 hours | Next Business Day | Yes |
Advanced | 24×7 | 2–4 hours | Same Day | Yes |
4. Monitoring & Remote Support
- HPE iLO alert setup
- SNMP traps for integration with Zabbix/Nagios/SolarWinds
- Optional remote diagnostics & patch recommendations
5. Reports & Documentation
- Preventive maintenance checklists
- Spare parts usage logs
- SLA performance and ticket summary
- AMC health certificate (if required for audits)