Infinian Technology offers Annual Maintenance Contract (AMC) Service and Support for HPE ProLiant DL180 Gen9/10/11/12 Servers. We are capable of meeting stringent SLAs as per customer business needs, cost effectively. For Quote Price/Cost Call: 9739091119
A Comprehensive AMC (Annual Maintenance Contract) for HPE ProLiant DL180 Gen9/10/11/12 Servers typically includes end-to-end support, preventive maintenance, and replacement coverage to ensure optimal server uptime and performance. Here’s a detailed breakdown:
The HPE ProLiant DL180 Gen9/10/11/12 is a 2U rack server designed for balanced performance, storage capacity, and affordability, making it a great fit for growing businesses, storage-rich workloads, and cloud-based environments. It’s often used for file storage, backup, web hosting, and data-intensive apps.
Below is a comprehensive technical overview of the DL180, along with detailed Annual Maintenance Contract (AMC) guidance.
Comprehensive AMC Coverage for DL180
✅ AMC Coverage Details
1. Preventive Maintenance
- Scheduled health checks (quarterly or half-yearly)
- Dust cleanup, airflow inspection, fan operation testing
- BIOS/iLO/RAID firmware upgrades
- Temperature, voltage, and system log audits
2. Corrective Maintenance
- Unlimited repair visits for hardware faults
- Replacement of failed components:
- Motherboard, CPUs, RAM
- HDD/SSD, PSU, RAID controller
- Network card, fans, backplane
- Diagnostics via iLO, Insight Diagnostics, or OS logs
3. SLA-Based Support Options
| Plan Tier | Support Hours | Response Time | Resolution Time | Spare Part Coverage |
|---|---|---|---|---|
| Standard | 9×5 | 4–8 Hours | Next Business Day | Included |
| Premium | 24×7 | 2–4 Hours | Same Day | Included |
| On-Demand | 9×5 | Best Effort | Variable | Optional |
4. Monitoring & Alerts
- Optional iLO-based remote monitoring
- SNMP traps to NMS tools (Nagios, Zabbix, SolarWinds)
- Disk, fan, PSU alerting setup
5. Documentation & Reporting
- Preventive maintenance checklist
- Incident resolution reports
- Part replacement tracking
- SLA compliance summary
