Infinian Technology offers Annual Maintenance Contract (AMC) Service and Support for HPE ProLiant DL180 Gen9/10/11/12 Servers. We are capable of meeting stringent SLAs as per customer business needs, cost effectively. For Quote Price/Cost Call: 9739091119

Comprehensive AMC (Annual Maintenance Contract) for HPE ProLiant DL180 Gen9/10/11/12 Servers typically includes end-to-end support, preventive maintenance, and replacement coverage to ensure optimal server uptime and performance. Here’s a detailed breakdown:

The HPE ProLiant DL180 Gen9/10/11/12 is a 2U rack server designed for balanced performance, storage capacity, and affordability, making it a great fit for growing businesses, storage-rich workloads, and cloud-based environments. It’s often used for file storage, backup, web hosting, and data-intensive apps.

Below is a comprehensive technical overview of the DL180, along with detailed Annual Maintenance Contract (AMC) guidance.

Comprehensive AMC Coverage for DL180

✅ AMC Coverage Details

1. Preventive Maintenance

  • Scheduled health checks (quarterly or half-yearly)
  • Dust cleanup, airflow inspection, fan operation testing
  • BIOS/iLO/RAID firmware upgrades
  • Temperature, voltage, and system log audits

2. Corrective Maintenance

  • Unlimited repair visits for hardware faults
  • Replacement of failed components:
    • Motherboard, CPUs, RAM
    • HDD/SSD, PSU, RAID controller
    • Network card, fans, backplane
  • Diagnostics via iLO, Insight Diagnostics, or OS logs

3. SLA-Based Support Options

Plan TierSupport HoursResponse TimeResolution TimeSpare Part Coverage
Standard9×54–8 HoursNext Business DayIncluded
Premium24×72–4 HoursSame DayIncluded
On-Demand9×5Best EffortVariableOptional

4. Monitoring & Alerts

  • Optional iLO-based remote monitoring
  • SNMP traps to NMS tools (Nagios, Zabbix, SolarWinds)
  • Disk, fan, PSU alerting setup

5. Documentation & Reporting

  • Preventive maintenance checklist
  • Incident resolution reports
  • Part replacement tracking
  • SLA compliance summary
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