Infinian Technology offers Annual Maintenance Contract (AMC) Service and Support for HPE ProLiant DL360 Gen9/10/11/12 Servers. We are capable of meeting stringent SLAs as per customer business needs, cost effectively. For Quote Price/Cost Call: 9739091119

A Comprehensive AMC (Annual Maintenance Contract) for HPE ProLiant DL360 Gen9/10/11/12 Servers typically includes end-to-end support, preventive maintenance, and replacement coverage to ensure optimal server uptime and performance. Here’s a detailed breakdown:

The HPE ProLiant DL360 Gen9/10/11/12 is a 1U, dual-socket rack server engineered for high-density compute environments, offering strong performance, scalability, and energy efficiency. Though now succeeded by Gen10 and Gen11 models, many enterprises still rely on DL360 Gen9 servers due to their proven stability and performance.

Here’s a complete technical summary along with a guide for Comprehensive AMC (Annual Maintenance Contract) tailored for HPE DL360 Gen9/10/11/12 servers.

Comprehensive AMC Coverage for DL360 Gen9/10/11/12

✅ Inclusions

1. Preventive Maintenance

• Onsite inspections (quarterly or semi-annual)
• Hardware diagnostics via iLO 4 or Insight Diagnostics
• Cleaning (dust removal, airflow check)
• Firmware and BIOS upgrade coordination
• Thermal and fan efficiency assessment

2. Breakdown Support

• Unlimited fault repair visits
• Complete hardware diagnostics
• Spare part replacement at no additional cost:
  • Motherboard, RAM, CPU, RAID card
  • HDD/SSD, power supplies, fans, backplane
• RAID health check and rebuild support

3. Remote & Onsite Support

4. Reporting

• Preventive maintenance checklists
• Hardware inventory report
• Incident logs and ticket history
• SLA compliance tracking

5. Monitoring Tools (Optional)

• iLO alerting configuration
• Remote access setup for diagnostics
• SNMP alerting to third-party tools (Zabbix, Nagios, etc.)