Menu Close

Infinian Technology offers HPE Rack Servers Annual Maintenance Contract (AMC) comprehensive preventive maintenance Service and Support for. We are capable of meeting stringent SLAs as per customer business needs, cost effectively. For Quote Price/Cost Call: 9739091119

We Make IT Procurement Easier

We’re Infinian Technology an ICT Company that delivers hardware and solutions for your business, from the begging stages expansion.

A Comprehensive AMC (Annual Maintenance Contract) for HPE Rack Servers typically includes end-to-end support, preventive maintenance, and replacement coverage to ensure optimal server uptime and performance. Here’s a detailed breakdown:

Scope of a Comprehensive AMC for HPE Rack Servers

1. Preventive Maintenance

  • Scheduled health checks (typically quarterly or bi-annually)
  • Cleaning of hardware components
  • Firmware & BIOS updates
  • Performance optimization

2. Corrective Maintenance

  • Onsite troubleshooting & repair for hardware failures
  • Replacement of defective parts (OEM or certified)
  • Support for OS reinstallation or configuration (if included)

3. 24×7 Support (Optional Tier)

  • Remote support hotline (phone/email/ticketing)
  • Critical incident response with defined SLA (e.g., 4-hour, NBD)
  • Escalation matrix and support coordinator

4. Spare Parts Management

  • Inclusion of HPE-certified spare parts
  • Stocked inventory for faster resolution
  • Logistics for part replacement onsite

5. Reporting & Documentation

  • Maintenance activity reports
  • Uptime & performance reports
  • Asset inventory & service history tracking

6. Optional Add-ons

  • Software support (VMware, Windows Server, etc.)
  • Remote Monitoring tools (HPE iLO, Insight Remote Support)
  • Disaster Recovery readiness checks
  • Server room audits (cooling, cabling, power health)

💼 Example Price List

ModelAMC Cost (₹/year)
DL380 Gen7 (G7)₹10,000–13,000
DL380 Gen9 (G9)₹30,000–34,000
DL180 Gen9₹30,000
DL160/DL360 Gen6–Gen7₹10,000
DL360 Gen8 / DL380p Gen8₹20,000/year

🧩 Common Services Included

  • 24×7 remote support and troubleshooting
  • Hardware diagnostics, firmware/BIOS updates
  • On-site break-fix coverage with OEM spare parts
  • Configuration upgrades and performance tuning
  • SLA-based response across major metros (Delhi, Mumbai, Bengaluru, etc.)

💡 Pricing Insights

  • Gen7 servers (e.g., DL380 G7): low-tier at ~₹10–13 k/year
  • Gen9 servers (G9): mid-higher tier at ~₹30–34 k/year
  • Gen8 models (e.g., DL360 Gen8, DL380p Gen8): tend to fit the ₹20 k/year range
  • AMC price increases with server age, complexity, and SLA scope

✅ Buying Tips

  1. Match by model generation: Pricing jumps ~3× from Gen7 to Gen9.
  2. Clarify service scope: Ensure SLA includes OEM parts and on-site support.
  3. Negotiate for multiple units: Providers often offer bulk pricing or multi‑year discounts.
  4. Request detailed quotes from Infinian Technology Pvt Ltd specifying models and desired SLAs.

Infinian Technology provides a Comprehensive Preventive Maintenance program for HPE Rack Servers through its Annual Maintenance Contract (AMC), which includes scheduled health checks, hardware cleaning, firmware updates, and performance optimization to ensure maximum uptime and reliability.

🔧 Scope of Preventive Maintenance (as per Infinian Technology AMC)

Ensuring redundant power supplies and cooling systems are functional.

Scheduled Health Checks

Typically performed quarterly or bi-annually depending on SLA requirements.

Includes full system diagnostics and performance monitoring.

Hardware Cleaning & Inspection

Dust removal from fans, vents, and filters.

Checking cables, connectors, and drive bays for wear or damage.

  • Updating BIOS, iLO, RAID controllers, and NIC firmware to the latest stable versions.
  • Applying patches to prevent vulnerabilities and improve performance.
  • Performance Optimization
  • Tuning system configurations for workload efficiency.
  • Monitoring RAID/storage health and proactively rebuilding degraded arrays.
  • Reviewing logs for early warning signs of hardware/software issues.

🌡️ Environmental & Operational Monitoring

  • Rack airflow management to prevent overheating.
  • Temperature and humidity checks to stay within HPE’s recommended ranges.
  • Power load balancing across circuits to avoid overloads.
  • Backup verification and disaster recovery testing.

📊 Benefits of Infinian AMC

  • End-to-end support covering preventive maintenance and replacement coverage.
  • Stringent SLA compliance tailored to customer business needs.
  • Cost-effective service compared to ad-hoc repairs.
  • Lifecycle management ensuring servers remain reliable and secure throughout their usage.

AMC is available for:

  • HPE ProLiant DL360 Gen9/Gen10/Gen11/Gen12
  • HPE ProLiant DL380 Gen9/Gen10/Gen11/Gen12
  • HPE ProLiant DL560, DL580, DL385, DL325 series

AMC plans generally cover all popular HPE ProLiant DL Series rack servers, including:

  • Entry Level: DL20, DL60, DL80

  • Mid Range: DL160, DL180, DL360, DL380 (Gen9, Gen10, Gen11)

  • High-End Enterprise: DL560, DL580, DL585, DL980

  • Legacy Models: DL320, DL380p Gen8, Gen7 (out-of-warranty support via third-party AMC)

Pricing depends on model, location, and coverage. For example, AMC for a DL380 Gen10 in India may start around ₹25,000–₹50,000/year.

ModelTypeApprox. Cost (INR/year)
HPE DL20 / DL60Non-Comprehensive₹8,000 – ₹12,000
HPE DL180 / DL360Comprehensive₹15,000 – ₹25,000
HPE DL380 Gen9/10Comprehensive₹25,000 – ₹40,000
HPE DL560 / DL580Comprehensive₹45,000 – ₹75,000
Enterprise setups (multi-rack)Full coverage₹1 lakh – ₹2.5 lakh+

Cost depends on server model, configuration, SLA, and parts coverage.

Infinian Technology Pvt Ltd

Contact: 9739091119

Email: sales@infinian.net

AspectOEM WarrantyAMC Support
Duration1–3 years (standard)Renewable yearly
CoverageOnly OEM-approved repairsFull or selective coverage (customizable)
CostHigher renewal costPredictable fixed annual fee
FlexibilityOEM-definedCustom SLA & coverage
SparesAlways OEMOEM or certified equivalent
SLAStrict but limitedCustom response/resolution times

  • Standard AMC term: 1 year, renewable annually.

  • Multi-year contracts (2–3 years) often come with cost benefits.

  • Renewal process includes a server re-inspection and SLA performance review.