Smartflo UCaaS: voice calls from virtually anywhere with cutting-edge Unified Communications as a Service (UCaaS) Provider in India – Bangalore, Chennai for Price/Cost Tariff Plans Call: 9739091119

Tata offers a robust suite of cloud telephony and UCaaS (Unified Communications as a Service) solutions under its Tata Tele Business Services (TTBS) and Tata Communications brands. Here’s a refined overview:

Top Features of Smartflo UCaaS Solution

Simplify management, focus on growth with Smartflo UCaaS

Streamline Communication, Cut Costs with Smartflo UCaaS

Smartflo UCaaS solution works with Microsoft Teams allowing users to call any landline or mobile number from their desktop, laptop or mobile using the corporate network.

For small and medium-sized businesses (SMBs), UCaaS offers transformative benefits. It eliminates the need for expensive infrastructure, reducing costs and freeing up capital. SMBs can easily scale their communication capabilities as their business grows.

🔹Smartflo (Tata Tele Business Services)

• Cloud Telephony + Contact Center Suite
  • Includes IVR, intelligent call routing, real-time analytics, live agent monitoring, sentiment analysis, voice‑to‑text, API/CRM integration, click‑to‑call, missed‑call campaigns, voice broadcasting, and call recording.
• Deployment & Support
  • Zero installation charges, 99.5–99.99% uptime SLA, fully managed by TTBS, scalable on-demand.
• Microsoft Teams Integration
  • Operator Connect integration enables PSTN calling within Teams, with roaming inside India, direct peering to Microsoft Cloud for better quality

✅ Key Benefits Across Offerings

• Cost Savings: VoIP replaces traditional PSTN; usage-based pricing.
• Scalability & Flexibility: Quickly scale, support remote/hybrid teams.
• Integration Ready: APIs for CRM, MS Teams, Webex, third-party apps.
• Global Reach: Presence in India and ~48+ countries with toll numbers.
• Reliability & Compliance: High uptime SLAs, secure encryption, fraud detection, regulatory compliance (TRAI, GDPR, ISO/IEC)